FAQs

Currently, My First Skool does not provide any transportation service. Appointing an external transportation company creates some safety concerns for us as children are out of our hands during that time. Moreover, there is an extremely low demand for the service as most of our children live near the pre-schools.

We offer a two-week trial period to help your child settle into My First Skool. Government subsidies are available for the trial period and are pro-rated accordingly. Withdrawals made during the trial period can be processed immediately without prior notice. However, school fees are pro-rated. Fees will be charged for the two-week trial period. During the trial period, children do not need to purchase uniforms or any other materials. ECDA subsidy can be applied for this trial period. As stipulated by ECDA, the 2-week trial period must fall within the same month for parents to enjoy the subsidy.

To withdraw your child from the pre-school, complete our Withdrawal Form and pass it to the Principal. You will need to give a minimum of 30 days' notice in order to receive a full refund of your deposit. Withdrawals will only take place on the last day of the month. The deposit will be used to offset any outstanding payments owed to the company. Any remaining amount will be refunded once the relevant documents and final month's fees have been received.

In addition to certificates in infant care teaching/Early Childhood Care and Education qualifications, our staff receive comprehensive training before placement at the pre-schools and constantly upgrade their skills through specialised training courses and in-house workshops. All our teachers have to undergo in-house curriculum training and mentoring in order to deliver our programmes at the pre-schools. In addition, the majority of our teachers are trained in first aid.

Apart from face-to-face interactions and Parent-teacher meeting with your child’s teacher, parents can log in the My First Skool Parent’s Portal to keep track of children's development and learning activities at the centres. It also provides parents with updates on announcements and events. It is an app aims to enhance communication, promoting greater involvement between school and parents.

The learning themes for the different age groups are as follows:

At My First Skool, children learn spelling through games, crossword puzzles and word scrabble. This makes the learning process more enjoyable, and helps them develop a long-term love for reading and writing.

We firmly believe in helping your child develop a positive attitude towards learning as this is something they will carry with them for the rest of their lives. Our learning programme for four to six year olds provides children with the opportunity to develop a range of crucial skills that will continue to grow as they do. There are 6 domains in which these skills are facilitated:

• Language and Literacy
• Numeracy
• Discovery of the World
• Motor Skill Development
• Aesthetics and Creative Expression
• Social and Emotional Development

By the time your child graduates from My First Skool, they would have acquired the skills needed to successfully progress to the primary school stage of their education. Teachers have regular conversations with the children to address issues such as going-to-school anxieties, making new friends and understanding school rules. This transition is a major one for your child and it is important to help him/her adjust well to a formal school setting, as well as new daily school and home routines.

At My First Skool, children learn spelling in context and through games and interactive activities such as crossword puzzles and word scrabble.

We teach children ”语音课程” ie 听准音、说准音。 This programme is taught when children are in K2.

New environments and routines at the centre can lead to some children falling ill during this period. But this is typically just a passing phase. If your child is attending infant care/childcare for the first time, we will do our best to ensure they adjust as quickly, and as smoothly, as possible.

Pre-school attendants clean and disinfect the pre-school at least twice daily. We also hire a professional cleaning company to conduct a thorough cleaning (of hard to reach areas) of the centres once a month.

Although we take every precaution to prevent and minimise the spread of infectious diseases such as HFMD, they are unfortunately unavoidable throughout the year because of the young age groups of the children at the pre-school. When children are taken ill and must remain at home, our pre-schools continue to incur operating costs. As such, we are unable to refund the fees.

My First Skool pre-schools are not air-conditioned but are well ventilated. Currently, there are seven pre-schools which are air-conditioned; they are located in Jurong Point, Parkway Parade, Chin Swee, EastPoint Mall, Sembawang Shopping Centre, Waterway Point and Westgate Mall.

We provide balanced and nutritious meals based on guidelines from the Health Promotion Board. Most of our pre-schools have participates in the Healthy Meals in Child Care Centres Programme (HMCCP) yearly by the Health Promotion Board. This Award recognises kindergartens and childcare centres that provide healthier food options and promote healthy eating habits.

Our pre-schools does not provide vegetarian food. Please inform the Principal on your child's dietary requirement during registration so that we can advise you accordingly.

For age 6 months and below, formula/breast milk will be used as per parents’ advice. We will introduce cereals or solid food after consultation with parents for age 7 months an above.

Mealtimes are an extension to our approach of learning through experiences, and it is certainly never too early to encourage healthy eating habits. It has also been proven that the right nutrition is crucial to brain development. That is why each meal has been carefully planned by our food consultant to provide your child with a balanced diet. This is also in accordance with the Health Promotion Board’s guidelines. Please inform your centre if your child has any food allergies.

Children enrolled in EYC can expect to go through the same curriculum as other My First Skool centres from 0-4 years old.

Both My First Skool and MOE Kindergarten’s programmes are fully aligned with the Ministry of Social and Family Development Early Years Development Framework and the MOE’s Nurturing Early Learners Framework in Singapore.

All the children in EYC will be guaranteed a space in a MOE Kindergarten. To facilitate positive transition experiences, children and their parents will be invited to an orientation session organised at the partner MOE Kindergarten before the start of their K1 year. At the orientation, children will meet with their kindergarten teachers and classmates and this will be helpful in introducing them to the new learning environment. Parents are also invited to accompany their children to the MOE Kindergarten on the first two days of Term 1 to help their child get used to the new daily routine.

The MOE Kindergarten programme is a 4-hour programme with care services available should parents require a full-day programme for their child.

You may request to be transferred to other MFS centres. However, successful enrolment will be dependent on the centre’s vacancies.

Under the EYC model, the child will only be guaranteed a place to the MOE Kindergarten mapped to the centre. Parents can choose not to accept the guaranteed place at the partner kindergarten and they can indicate this during the pre-admissions phase of the registration exercise conducted during the start of the N2 year. If you wish to enrol your child in another MOE Kindergarten, it will be subject to availability.

My First Skool (MFS) is collaborating with MOE Kindergarten to provide a continuum of quality and affordable pre-school education for children aged two months to four years through a new model for pre-school services. Under this collaboration, MFS operates an EYC to provide infant care and childcare services. Five and six-year-old children will then continue their Kindergarten 1 (K1) and Kindergarten 2 (K2) programme at a partner MOE Kindergarten. This new model will help to increase the number of quality and affordable pre-school places in Punggol, so as to support the needs of young families in the area.

All eligible Singaporean children enrolled in nursery in our EYC will be guaranteed a K1 place in one of the partner MOE Kindergartens. Your child will enrol in the partner MOE Kindergarten through a pre-admissions phase of the MOE Kindergarten registration exercise, conducted during his/her nursery year.